Change Management Conference 2020
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2020 Speaker Highlights

Change Management 2020 Speaker Highlights

Are you ready for Change Management 2020? Take a look at what we have coming your way very soon. Here is a sampling of the amazing topics, speakers and new tracks that we are thrilled to share with you.

Register today for the premier change management conference and watch your emails – there is more to come!




TRACK 1: Change Management’s Role in the Future of Work

Humanizing Business and Change in the Fourth Industrial Revolution

Paul Gibbons, PGP Consulting

As computers (AI) do more of our rote thinking, what is left for us - what is distinctively human? We need to develop our uniquely human capabilities in a technological world - the collaborative, the creative, and the empathetic. How one humanizes business and change may prove the key to 21st-century human flourishing.

Paul has a 40-year career straddling international business and academia. His research and writing explore how philosophy and science can be used to enlighten contemporary business thinking. His change experience includes clients such as Comcast, Shell, PwC, BP, Barclays, KPMG, British Airways, HSBC, Nokia and more.


Enterprise Agility - Is it Leadership Science or Leadership Magic?

Dr. Cheryl Walker-Waite, Walker and Waite
Alan Waite, Praxis Transforms

The Third Wave of the Digital Age is radically transforming how goods and services are conceived, manufactured, delivered, and supported. By 2040, it is estimated that 80% of all human activity in these areas will be through digital platforms. Learn how change leaders need to navigate this new reality to thrive and succeed.

Cheryl brings her “Transformational Project Leader” holistic approach to drive major global projects toward sustainable performance. Representative clients include Saab, Pasteur Merieux Connaught, Astra Zeneca, USAID, ABC/Disney, MTVN, IBM, ONCOR and NJDOT.


A 2030 Approach to Change for Workers in a VUCA World

Matt Donovan, GP Strategies

In a highly disruptive work environment, it is difficult for organizations to effectively define the changes quickly enough, and then roll out a change strategy before the next change sets in. Learn about a change model that enables a fluid, evidence-based, and continuously evolving approach to change.

Matt leverages his over 22 years of experience crafting training and development solutions to the production of award-winning modern learning experiences focusing on relevance in the workplace. He has been recognized as one of the Top Ten International Trainers under 40 by Training Magazine.


TRACK 2: Change Leadership and Critical Change Competencies

How Senior Executives Know Your Change Management Work Is Up to Par

Daryl Conner and Theresa Moulton, Conner Evaluation

In this interactive session, you will learn when change initiatives require that the organization’s change management capability be seen as a strategic resource by the senior team and what is required to create and sustain a successful change management function.

Daryl Conner is an internationally recognized leader in organizational change and serves as an advisor and mentor to senior executives around the globe to help them achieve the full intent of their most urgent and critically important initiatives.


A Treatment Plan for Building Change Capability at Mayo Clinic

Jeffrey Larson Keller and Cathy Botz, Mayo Clinic

Mayo Clinic is well-known for its ability to accurately diagnose and treat complex conditions. What happens when the doctor is the patient and the condition we are diagnosing is Enterprise Change Management Maturity (ECMM)? Identify symptoms and assess current Enterprise Change Management health based on real-life applications.

Jeffrey serves as Senior Transformation Advisor at Mayo Clinic, where he is responsible for building change capabilities across the Mayo enterprise. He is a trusted consultant and mentor to over 400 change practitioners and a Professor of Health Care Admin.


Mastering the Chemistry of Change: Empowerment to Allow Your Inner Rock Star to Shine

Cassandra Worthy, We Are Change Enthusiasts LLC

Learn how a Fortune 500 Innovation manager struggling in the face of a multi-billion-dollar acquisition created the strategy of Change Enthusiasm® - leaning into the organization’s unique signature of resilience, adaptability, and perseverance to deliver rock star results.

Cassandra Worthy is Founder of We Are Change Enthusiasts LLC, and a former Fortune 100 Innovation Leader in the Consumer Packaged Goods industry, the majority of that time at Procter & Gamble.


Breakthrough in Police Culture: Putting People, Diversity and Inclusion First

Dean Anderson, Being First, Inc.

Diversity and Inclusion is a complex transformation requiring profound personal development, sustained support and realignment of many organizational processes. Learn how the third-largest municipal police service in Ontario, Canada transformed their culture, mindsets, and behavior.

Dean Anderson is a best-selling author (Beyond Change Management and The Change Leader’s Roadmap) that speaks world-wide on personal and organizational transformation and vertical leadership development.


TRACK 3: Empowering Change Management Success

A Change Journey: How Three U.S. Federal Agencies built Thriving Change Management Capabilities

Aris Scarla, US Federal Aviation Administration
Sandra Scarborough, US National Institutes of Health
Sue Hamrock Mann, US Department of Commerce

There is change happening in the U.S. Federal Government. Hear the story of how Federal leaders successfully use change management and explore the similarities and differences in change management within a non-commercial setting with broad application to governments, non-profits, and educational systems around the globe.

Aris Scarla is a Change Management Advisor who works with executive and senior leaders in the US Federal Aviation Administration (FAA) Flight Standards Service in building and sustaining a change-ready organization.


Delivering Change Management in Neurodiverse Organizations

James Lewis, MIGSO Pcubed

How do you tailor your approach to bring each stakeholder to their happy place in terms of embracing change? Traditionally we look at a basket of factors when crafting our message, but how many of us throw the neurodiversity of our stakeholders into the mix?

James is the Global Head of Change Management for MIGSO Pcubed, a UK-based consultancy specializing in P3M and Change Management. He has over 20 years of cross-sector experience within and outside of the UK, including with EY and Lloyds Banking.


TRACK 4: Harnessing Collaborative Disciplines

Gamify: Climb Your Way to a Coaching Culture for Leading Change

Dr. Barbara Trautlein, Change Catalysts, LLC
Shawna Corden, Shawna Corden Coaching

Intentionally build coaching into your change management/leadership tool kit through playing a fun interactive game where you’ll diagnose where your organization is on the coaching-for-change maturity model, and drive toward integrating and leveraging coaching for change management success and sustainability

Barbara is author of Change Intelligence and originator of the CQ System. She brings a blend of research and real-world expertise and leverages her unique ability to connect with her audiences across industries, from steel mills to sales teams, refineries to retail outlets, and healthcare to high tech.


Motivating Change Using Data Analytics

Angela Courtney, Ankura Consulting Group

Social media, robotics, artificial intelligence, the digital revolution. The rise of new technologies has led to a vast amount of data, and it has the potential to be a gold mine for change managers. Learn how data and analytics have the power to spark and motivate change in ways we were never able to do in the past.

Angela Courtney has over a decade of experience managing and leading organization transformations across diverse industries and has been named a Top 40 Under 40 Leader in the Nashville business community by the Nashville Business Journal.


Putting the “O” in OCM – A multi-disciplinary, People 1st approach at CWB Financial Group

Don McNeill, Canadian Western Bank Financial Group

Learn how Canadian Western Bank (CWB) Financial Group built their People 1st capabilities from the ground up in just 3 short years, including the three key focus areas that helped propel CWB’s organizational treatment of change into something special, and positioned their People 1st practice to make it thrive.

Don is an experienced change practitioner with a 32-year history in Canadian banking where he facilitated large-scale ERP or Banking system conversions for small to mid-sized banks throughout Canada.


TRACK 5: Leveraging Technology in Organizational Change

Change is Hard. Slack is Easy: Digital transformation isn’t a company-wide email.

Nicole Herbstein, Slack

Digital transformation has gone from novelty to norm and change professionals have to think broader and wider about a new toolbox that will accelerate both innovation and strategic enablement across the enterprise. Learn about more nimble workforce collaboration tools and a creative shift in change enablement.

Nicole spent over a decade at Accenture working with Fortune 50 companies across the globe before moving to Silicon Valley, where she helps tech start-ups navigate Enterprise growth, and entrepreneurs scale through immersive programs.


University of Southern California (USC) and the Drive to Change

Lucy Avetisyan, University of Southern California

USC faced unprecedented challenges – running on widely distributed, duplicative legacy systems, across 65 units –incurring major cost redundancies and challenging the organization to operate as one USC. Learn how USC’s creative approach to engagement, culture, and communication drove the university’s Digital Transformation and how Slack, SalesForce, and Workday enabled this success.

Lucy Avetisyan is leading the strategic vision for IT through the Digital Transformation initiative to reimagine how technology can transform the campus experience at USC.


Technology Change is Transformational Change: Approach It That Way

Beth Lichtcsien, PricewaterhouseCoopers
Stacy Lucchesi, Southern Company

Hear from the change leads of the one of the largest cloud implementations in the world and learn how Southern Company has developed a robust Change Management Office working in scaled Agile to successfully prepare stakeholders for large scale programs from awareness to adoption using creative digital tools.

Beth specializes in driving strategic change and business transformation initiatives, focusing on global technology implementations including OCM programs in the US, Australia, Canada, Afghanistan, the UAE, and Argentina.


TRACK 6: Research, Emerging Trends, and Innovation

Myth Busting that 70% of Change Initiatives Fail

Edward Cook, University of Richmond

Dive into the origin of this myth and how it has been perpetuated through the popular press and social media postings until it has become a “fact.” Learn about the cognitive biases that helped to establish the myth, and then hear the current literature and the grounded facts about the success of change management.

Ed, a former Bronze Star Naval Aviator and Decision Analytics Professor at the University of Richmond, brings his data and decision analytics expertise to his work at The Change Decision, the consultancy he co-founded to drive analytics in OCM.


Escape Room: Using Game-Based Learning for Change

Corina St-Jacques and Linda Mott, BC Hydro, Vancouver

Experience an escape room where you will solve a series of puzzles and riddles using clues, hints, and strategy to move through a process. No experience necessary, come and learn this unique way to support your change efforts and learn the seven steps to create and run an effective escape room.

Corina, a strong proponent of gamification, specializes in using the customer experience to underpin information technology transformation, having worked for customer-centric companies like DP World, Procter & Gamble, and Emirates Airlines.

Linda has worked for BC Hydro for over 20 years, including Employee Engagement Manager for the Vancouver 2010 Olympic and Paralympic Winter Games. She has been at the forefront of using emotionally engaging video within the organization.