Change Management 2017
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Workshops

Workshops

“Lead the way Change Works” before and after #ACMP2017 by registering for our pre and post workshops. These educational sessions are designed for smaller audiences, giving participants opportunities for deeper discussions with workshop leaders and fellow attendees. From decoding organizational culture to managing a change portfolio, each topic is focused on the latest industry topics and trends catered to novice and seasoned professionals. Seating will be limited to ensure small-group interaction, so register early for these exclusive teachings.

Pre Conference Workshops

Get a head start on your conference experience with small group learning sessions. You’ll delve into deep discussions, explore some of the most thought-provoking topics in change management, and get a comprehensive overview of some of the key issues you’ll need to tackle for your organization.

A separate registration ticket is required; seating will be limited to ensure group interaction, so register early.

All pre conference workshops take place Sunday, May 21, 2017 from 1:00PM - 4:00PM.

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Awakening Curiosity to Navigate Cultural Change Caused by Technological Disruption

Provider: Capillary Learning
Instructor Names: Rich Batchelor and Nik Beeson
Cost: Member: $375 | Non-Member: $410

Who Should Participate: This workshop is intended for anyone needing to strengthen and grow their competence in navigating disruptive change.

Session Outline: Technology is ubiquitous as a driver of cultural change. What is technology? What is culture? What does technology want? How does technology affect organizational culture? The turbulent dynamics of today’s change, technology and culture require agility, inquisitiveness, continuous learning and an open-mind.  Curiosity is key to discovering pathways in navigating the cultural crucible of technological disruption. (More Information)

This very interactive workshop will guide you to a greater understanding of the disruptive impact of technology on organizational culture. You will cultivate a deeper appreciation of the challenges disruptive change brings to an organization and the benefits of curiosity. You will be learning to use several tools which you can take away and practically apply.

Duration: 3 hours

Workshop Learning Objectives:
1. Learn about the disruptive tensions between technology & culture;
2. Visualize the dynamics of your organisation’s culture;
3. Understand the potential of curiosity to navigate disruptive change.

Instructor Biographies:
Rich Batchelor: Rich has been delivering successful change for 25 years, enthusiastically promoting change management at every opportunity. His credits include developing the change management model for UK government and being a founding member of ACMP. He is the current President of the ACMP Toronto Chapter and chair of the Chapter Leadership Forum. He has a master in change management degree, has researched and published numerous articles and co-authored books on change and human behaviour.

Nik Beeson: "Curiouser and curiouser", a quote from Lewis Carrol’s 'Alice in Wonderland', was the requisite quote Nik placed under his name in his high school leaving class yearbook. Having a great many questions spurred him to study Theology, Systems Theory, Buddhist Philosophy and Addiction Theory. Nik worked in Digital Communications for two decades where he developed an instinctive capacity to navigate disruptive change. He is a composer, a performing artist, and has a history as a hospital chaplain, and a street & mental health worker.

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Leading Health System Transformation

Provider: Royal Roads
Instructor Name: Graham Dickson, PhD
Cost: Member: $295 | Non-Member: $330

Who Should Participate: Any clinician or manager who has a role in health system reform.

Session Outline: Leadership is a strong enabler of health system change and/or transformation. Most international developed countries are in the midst of major system reform. Certainly that is the case in Canada and the United States. In recent years it has become apparent that change management by itself is not enough. Change leadership is also required. (More Information)

Indeed, change management and change leadership are likes two sides of a coin: they need to be integrated into a coherent strategy to accomplish successful change. In this course you will learn about the leadership capabilities that have been endorsed across Canada as fundamental for effective reform to happen and how they relate to best practices of change management. Participants will explore how these same capabilities can be used as a guide to lead as well as manage change, and leave with new and improved perspectives and tools to use the context of their own organizational change challenges.

Duration: 3 hours

Workshop Learning Objectives:
1. Clarify the difference between change leadership and change management
2. Explore the LEADS framework and its role in change
3. Demonstrate how change leadership and change management can be integrated into a model for change
4. Enable participants to apply key concepts and tools to their own challenges

Instructor Biography: Graham is Professor Emeritus at Royal Roads University in Canada, senior research advisor to the Canadian Society of Physician Leaders, and Policy Advisor to the Canadian Health Leadership Network. Graham is a principal in LEADS Global, and a founding member of the LEADS Collaborative. He has delivered leadership programs in Saudi Arabia, Bahrain, Australia, Brazil, and the Turks and Caicos Islands. Graham was principal investigator in a cross-Canada research project that created the LEADS capabilities framework.

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Managing a Portfolio of Change:  Tips, Tricks and Tools

Provider: Prosci
Instructor Names: Karen Ball and Tim Creasey
Cost: Member: $350 | Non-Member: $385

Who Should Participate: This workshop is intended for experienced change management professionals concerned about or responsible for managing the cumulative and collective impact of multiple organizational changes.  Previous Prosci training is beneficial but not required.

Session Outline: As the pace and complexity of change continues to increase, change practitioners are challenged to support a growing number of projects and the resulting portfolio of change. In this workshop, participants will explore tips, tricks, and tools for managing multiple, often simultaneous, organizational changes. (More Information)

Extensions to Prosci’s proven change management tools, methods and best practices will be introduced and applied with a focus on a portfolio perspective. Participants will co-create deliverables capturing common concerns regarding change saturation and change collision and will identify specific challenges and opportunities for managing the portfolio of change in your organization.

Topics:
- Establish a common language and approach for managing a change portfolio
- Define a vision for change portfolio management as an organizational capability
- Assess current project and change management practices and processes
- Explore processes and tools for change portfolio management

Participants will receive complimentary access for 3 months to Prosci’s change portfolio tool.

Duration: 3 hours

Workshop Learning Objectives:
1. Define the context and benefits of change portfolio management
2. Apply a framework for defining, scoping and managing a portfolio of change
3. Understand the options for visualizing, managing, and optimizing a change portfolio 4. Define change portfolio roles and responsibilities

Instructor Biographies:
Karen is an energetic leader with over 30 years of experience as a trusted partner and advisor.  Her passion is helping organizations manage the people impact of change to drive benefits realization. Karen manages the Prosci solution portfolio strategy and leads development of new Prosci solutions bringing clarity to complex challenges such as change portfolio management.  Karen is a Certified Change Management Professional™ (CCMP), Prosci master instructor, and a top-rated conference speaker and author.

Tim is a dynamic presenter, researcher and thought-leader on managing the people side of projects and initiatives to deliver results and outcomes. His work forms the foundation of the largest body of knowledge in the world on managing the people side of change. He has worked with Prosci to advance the discipline of change management by moving it out of the “soft and fuzzy” realm toward a structured, rigorous approach for driving benefit realization and value creation on projects.

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Sponsor Contracting: Get What You Need From Sponsors

Provider: IMAWorldwide
Instructor Name: Don Harrison
Cost: Member: $295 | Non-Member: $330

Who Should Participate: This session provides practice and an opportunity to improve on an essential skill for any internal or external change practitioner. No skill is more important, and every change professional can get better.

Session Outline: In 2016, Don led a one hour session on Sponsor Contracting that was “sold out” and received outstanding feedback. In that time, he could not take the concepts and demonstrate application. In this session, Don will go further and: (More Information)

1. Offer a live “model” of a Sponsor Contracting discussion
2. Give the participants a chance to role play a real-world discussion needed for a current Sponsor

Topics will include how to:
- Get Sponsors to do the things you need throughout the change with a repeatable process
- Deal with Sponsors who are available for the launch, but then disappear
- Communicate most effectively in the language of Sponsors, even when there are difficult messages

No matter whether people attended last year or not, participants will take away an invaluable skill that is absolutely essential and has the greatest impact on their project success

Duration: 3 hours

Workshop Learning Objectives:
1. How to negotiate an effective Sponsor contract
2. What language is most effective in dealing with Sponsors
3. How to improve their personal contracting style
4. Why they need to replicate this process for every Sponsor

Instructor Biography: Don Harrison has 35+ years of consulting experience helping clients implement complex change worldwide. Don works with senior leadership teams to increase speed, overcome historic barriers, and achieve benefit realization for strategic changes. He is the developer of a business-focused approach to predicting, managing, and accelerating implementation of large systems change known as the Accelerating Implementation Methodology (AIM). Don’s expertise includes technology implementations, cultural changes, business transformation, and M&A’s. He is a dynamic presenter and keynote speaker for international conferences.

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Post Conference Workshops

The learning continues, even after the conference. The post-conference workshops provide an opportunity to slow down and dig deeper into relevant topics, taking the practical information you’ve learned and focusing on your individual needs and applications.

A separate registration ticket is required. Register early; seating will be limited to ensure small-group interaction.

All post conference workshops take place Wednesday, May 24, 2017 from 2:00PM - 5:00PM.

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A “Change Intelligent” Simulation to Engage and Align Stakeholders in Leading Change

Provider: Change Catalysts
Instructor Name: Barbara A. Trautlein
Cost: Member: $350 | Non-Member: $385

Who Should Participate: This workshop is intended for experienced change management professionals, as well as professionals in other fields with experience in and accountability for leading organizational change.

Session Outline: Do you struggle to engage key stakeholders in the change process? Do you find it challenging to educate people on critical success and failure factors in change? Are you interested in learning a methodology to enhance your ability to truly lead (not “simply” manage) change? If you answered “yes,” then this workshop is for you! (More Information)

Participants will experience Celemi’s “Exploring Change” dialogue-based case-study simulation, which puts the spotlight on pivotal factors to engage stakeholders across functional and hierarchical boundaries that can fast track change to get results. Plus, participants will build their Change Intelligence/CQ (via self-assessment and highly interactive exercises), which empowers change agents to overcome what looks like resistance, but is often in reality either confusion over the goal, lack of connection to the goal, or lack of tactics and training to partner together to work toward the goal. Participants will emerge with actionable insights they can immediately apply.

Duration: 3 hours

Workshop Learning Objectives:
1. Actionable awareness of their own Change Intelligence, including how to leverage their personal Change Leader strengths as well as how to shore-up their blind spots with targeted developmental strategies.
2. Coaching to understand the sources of resistance to change, to reframe resistance from enemy to ally, and to flex one's approach in order to powerfully partner with and influence key stakeholders in new and winning ways, enhancing their change leadership agility.
3. Tools to build the collective Change Intelligence of the teams and organizations they support, through experiencing a dialogue-based case-study simulation, which demonstrates how to foster sponsorship and engagement across hierarchical levels and functional groups.
4. Develop their Change Intelligence to lead successful and sustainable change with greater competence and confidence, and with less stress and frustration, for the benefit of their organizations, teams, and careers.

Instructor Biography: Barbara Trautlein is principal of Change Catalysts (an ACMP Q.E.P), founding Board member of the ACMP-Midwest Chapter, and ACMP-Midwest Consultant-of-the-Year in 2015. During her 25+ year career she has partnered with clients globally to lead enterprise-wide transformation, train and coach leaders at all levels, and certify change agents - achieving bottom-line results. She holds a doctorate in Organizational Psychology from the University of Michigan. Clients served include Abbott, Cisco, Deloitte, Ford, United Airlines, and ThyssenKrupp.

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ACMP Standard for Change Management: Introduction and Practical Implementation

Provider: jTask
Instructor Name: Roger Watson
Cost: Member: $350 | Non-Member: $385

Who Should Participate: This workshop is intended for experienced change management professionals, executives and participants working on business transformation or change management projects and who are interested in learning about and adopting ACMP Standard for Change Management. It is also perfect for those seeking CCMP Certification.

Session Outline: Training in the Standard will provide you with the information you need to set up and run the change management function at your company. It will explain the process, so your organization can drive return on investment and accelerate user adoption. (More Information)

Benefit from the same training as professionals and students who have attended the class from companies including AT&T, Accenture, Applied Materials, EPRI, Genentech, Hewlett Packard, NetApp and Nokia.

In just three hours you will come away with, ideas on how to use it at your company for faster, deeper and broader change adoption, insight on current best practices and what change management pros are talking about, foresight of what pitfalls to avoid, clarity for explaining the role and value of Change Management to executive management. You’ll receive a card deck to help Standard memorization and puzzles to help with change management process and definition retention.

Duration: 3 hours

Workshop Learning Objectives:
1. Explain what the ACMP Standard for Change Management is and its value
2. Describe how to use The Standard to build and execute a successful Change Management strategy and plan
3. Understand how The Standard can be practically implemented at your organization
4. Review case studies of actual implementations of The Standard and what happened

Instructor Biography: Roger Watson is a Principal at jTask, Inc., a US company that specializes in Change Management Consultancy, Software and Training.

With over 15 years of training experience, Mr. Watson has led the adoption of and training in the ACMP Standard for Change Management at jTask and Fortune 500 companies since October 2014. He has been the instructor for jTask’s QEP CCMP Training course for over a year.

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That’s Not How We Do It Here: Necessary Foundations for Creating an Environment to Drive Change

Provider: Kotter
Instructor Name: Kathryn Tecosky
Cost: Member: $395 | Non-Member: $430

Who Should Participate: This workshop is intended for experienced change management professionals, who are seeking to help implement successful transformational change. The principles covered in this workshop explore Dr. John Kotter's most recent thinking and implementation regarding change leadership.

Session Outline: Session Description: In this workshop, participants will have the opportunity to explore how four key change leadership principles create the environment necessary to successfully drive change within their organizations. A mix of individual, small-group and large-group activities will provide both theory and tangible tools for how leaders can leverage these principles to move themselves, their teams and their organizations forward. (More Information)
We will use That’s Not How We Do It Here! as a foundation for building an interactive learning experience. The change leadership principles that will ground our work are:
- Get away from “have to” mindset and create an environment where people want to take action
- Engage both the head and the heart
- Distinguish management versus leadership, and understand the value of each
- Expand from the select few to include the perspectives of a diverse many

Pre-Session Reading: That’s Not How We Do It Here! by John Kotter and Holger Rathgeber (~1 hour)

Duration: 4 hours

Workshop Learning Objectives: 1. An understanding of four key change leadership principles, and their role in successfully driving change within an organization. 2. Explore what these principles look like in action. 3. Define specific actions you will take to demonstrate these principles in your role as a change leader.

Instructor Biography: Kathryn is a Principal with Kotter International and brings over twenty-five years of experience working in business and education. She has extensive experience in human capital strategy and planning, talent management, culture and change and learning and organization development.

Kathryn has served in senior executive roles at multiple organizations including: Delta Air Lines, Sara Lee, Cox Media, Center for Creative Leadership and Dex Media. Prior to joining Kotter International, Kathryn owned her own consulting firm and specialized in guiding senior leadership teams through strategy and change initiatives and developing global leadership development experiences.

Kathryn holds an Educational Specialist degree from Georgia State University and is a licensed professional counselor, certified mediator and professional coach.

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